Important Covid-19 announcement
Suspension of Generation NE Face to Face Service
In order to protect both our customers, staff and partners we have made the decision to suspend all face to face interventions for the foreseeable future.
Generation NE is saying 'Goodbye'
Our team are working from home and if you are already a Generation NE customer, your advisor will still be supporting you via phone, social media, video links, learning platforms and / or email until the programme ends on 31 March 2021.
Although we are no longer taking referrals to this programme, you can still access employment support in your local area, please contact the following for more information:
Newcastle Contact 01912302970 (Newcastle Futures)
South Tyneside Contact 08000731772 (Hot Jobs)
North Tyneside Contact 019 1643 2111 (Back to work)
Northumberland Contact 0808 196 3936
Gateshead Contact workinggateshead@gateshead. gov.uk
Registration with Generation NEWhen registering with Generation NE, we will ask for your consent to hold the information you provide on a secure database system. Newcastle City Council and the Department for Work and Pensions (DWP) are the controllers of this data, with the following delivery partners being the processors of the data for the purposes of delivering the Generation NE programme; Gateshead Council, Newcastle Futures, North Tyneside Council, Northumberland County Council, The Princes Trust, South Tyneside Council and Together For Children (Sunderland City Council).Further information on how Newcastle City Council handles personal information and Data Protection issues can be found on the Council’s website (www.newcastle.gov.uk) or by contacting the Council’s representative directly on Generationnortheast@newcastlefutures.co.uk 0191 2300491.The consent you give us when agreeing to our privacy terms and conditions when registering for the service is to agree your participation in and receive support from Generation NE on the following basis:1. Generation NE requires your consent to share relevant personal information about you; this is so we can make referrals to our partners for the purposes of help/services that may be available to you. This information will be stored and processed securely by the above delivery partners (data processors) and will only be used for the specific purposes as detailed below in section 3.2. The information Generation NE would like to share is:a. Your name, National Insurance Number and/or date of birth.b. Training or any other vocational courses undertaken – type of course, provider and qualifications achieved.c. Any barriers preventing you from entering into work.d. Specific job goals – Agreed action plans and referrals to job vacancies.e. Details of job outcomes – employer, nature of work and start date.f. Any appropriate personal information you have provided on our registration form.Personal details will be held on a secure central database overseen by Newcastle City Council and with your permission, can be shared with other Hanlon users ** (Only organizations registered as Hanlon users)This information will only be used or shared for the following purposes:- To help our Partners provide you with relevant advice and support in relation to getting back to work. - To help our Partners to encourage you to access the support and advice they provide, or that is available to you.- To help the Generation NE employment advisers support you by discussing your needs, and to identify any further help that could be offered by Jobcentre Plus/Partner organisations. For evaluation and research purposes, if you do agree to take part in this initiative, the information that you give may be used by the Department for Work and Pensions (DWP) for research into how successful this initiative is and what part of the initiative works well. Any details you give us will only be seen by our team and will only be used for this initiative. When we write the research report no person or household will be identified. We will store your information in a secure place and destroy your records after they are no longer required for our purposes.To measure whether this initiative is successful or not, we may add what you tell us to details already held by the DWP. We may also pass this information to other Government Departments, but only anonymous information will be given to them so that you cannot be identified. The other Government Department will only be able to use the information for their research purposes and to help the services that they offer.**Partner organisations may include local authorities, housing association, training and voluntary organisations (this list is not exhaustive)Consent to withhold information can be withdrawn at any time.Generation NE is a voluntary programme and our participants give their consent for personal details to be held on a secure database and used by delivery partners to confirm identity and may be released to employers, funders, partners and referral organisations where it is necessary in the interests of increasing my employment prospects. Personal information may be used for the purpose of management information and external audit requirements by the organisation collecting the data or any organisation with whom the data has been shared for the purposes of increasing my employment prospects. Personal details will be input onto a secure database by our delivery partners’ employees. Due to The DWP and European Funding regulations, we are required to retain your information until 2033.You may request a copy of this consent form. Requests can be made to withdraw consent to the sharing of information at any time.How the Department of Work and Pensions will use the data collected by Generation NEThe Information you provide to Generation NE will be shared with the Department of Work and Pensions (DWP) and used to evaluate this project and to report to Generation NE and European Social Fund for monitoring purposes, in line with European Commission regulatory requirements.Your information will also be shared with research organisations working on behalf of DWP who may contact you to discuss your involvement in the project for research purposes Participation in research is voluntary and you will be asked to consent before taking part in any research activity you may be contacted about.The DWP may also link your personal details to official administrative records in order to monitor your employment status before your ESF support began and 6 to 12 months after you left. This information may also be shared with research organisations working on behalf of the DWP however individuals will not be identifiable and you will not be contacted about this research.Data will not be used or shared for any commercial or marketing purposes.At all times your information will be kept securely, and no-one will have access to it that should not.If you do not wish your personal data to be used for ESF evaluation purposes, please contact ESF.EVALUATIONS@’DWP.GSI.GOV.UK and we will delete your data held for these purposes and you won’t be contacted about participating in research.For further information on the DWP personal information charter see the following link: https://www.gov.uk/government/organisations/department-for-work-pensions...