Important Covid-19 announcement

Suspension of Generation NE Face to Face Service

In order to protect both our customers, staff and partners we have made the decision to suspend all face to face interventions for the foreseeable future.

Generation NE is saying 'Goodbye'

Our team are working from home and if you are already a Generation NE customer, your advisor will still be supporting you via phone, social media, video links, learning platforms and / or email until the programme ends on 31 March 2021.

Although we are no longer taking referrals to this programme, you can still access employment support in your local area, please contact the following for more information:

Newcastle Contact 01912302970 (Newcastle Futures)

South Tyneside Contact 08000731772 (Hot Jobs)

North Tyneside Contact 019 1643 2111 (Back to work)

Northumberland Contact 0808 196 3936

Gateshead Contact workinggateshead@gateshead.

Tell us about yourself:
My name is Leah & I'm 25. I have a degree in Music Business and spend my free time playing video games, going to gigs, playing the flute at the Folkworks sessions at the Sage, reading, and playing Dungeons & Dragons.

What was your situation before you engaged with Generation NE?
At that time, I was working for an events company as an event's planner. This was my first job out of University.

Why did you reach out for Generation NE support?
I reached out to Generation NE because my time at the event's company was coming to an end, and I wasn't quite sure how to move forward. I was at a bit of a loss with where to go and how to make my CV stand out.

What has Generation NE done for you?
Jamie from Generation NE enabled me to feel confident about myself. Writing about yourself is never easy and Jamie really helped to show me how to do this in the best possible way. When I knew that my time at the event's company was going to end, I lost my confidence a bit because I was worried because I have a flat to pay rent for and bills to pay, but with the help of Generation NE and Jamie, I was able to regain this and feel confident about finding something new.

What did you think was good or different about Generation NE?
I used the digital service. This meant that all my support was, and still is, given via phone calls, emails, Facebook Messenger and Google Hangouts. The job I was in whilst getting help from Generation NE allowed me to work from home once a week, sometimes even more, which meant that I could set aside an hour or two to go through things with Jamie without having to leave the house.  He was there every step of the way and I LOVE how there is still support after you get into work. Jamie regularly messages me to see how I'm getting on and if I need anything else. 

Would you recommend Generation NE to anyone looking for work?
I would 100% recommend Generation NE to anyone looking for work. They are kind, patient and careful. The digital service is particularly fabulous for those with limited funds. Getting a bus or metro costs money and that adds up. If you are able to get all the help and advice without having to leave your sofa, this means that you are getting the best possible help, without having the limitations imposed upon you that travel can give, especially if you don't live near the city.  I am so happy with the service given. 

Leah Curtisnew look and feel North East Software Company German Speaking Customer Service Adviser